Marie-Elyse ForgetSep 17, 20211 min readNew ! Using and Creating The Persona TrainingThis training is eligible in regards to the 1% law. The persona ... The method we often hear about. One that looks so simple, but deep...
Marie-Elyse ForgetSep 10, 20211 min readCX Training and Certification in Progress !I am very excited to be starting my CX Certification, Mastering Customer Experience on Monday with Forrester ! This certification...