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Aug 8, 20223 min read

Could marketing have saved Woodstock 99'?

Let’s talk about Trainwreck Woodstock 99’ from a marketing point of view… Have you seen it? It is definitely a "must see" for everyone....

Sep 17, 20211 min read

New ! Using and Creating The Persona Training

This training is eligible in regards to the 1% law. The persona ... The method we often hear about. One that looks so simple, but deep...

Sep 10, 20212 min read

Creativity... Is it Talent, Magic or a Skill ?

Last week during my Customer Experience Innovation webinar, I was introduced as being extremely creative… And that surprised me! Here's...

Sep 10, 20211 min read

CX Training and Certification in Progress !

I am very excited to be starting my CX Certification, Mastering Customer Experience on Monday with Forrester ! This certification...

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